{"id":527,"date":"2016-04-07T13:08:49","date_gmt":"2016-04-07T13:08:49","guid":{"rendered":"http:\/\/localhost\/wp-vtc-theme\/?page_id=527"},"modified":"2020-07-04T16:56:53","modified_gmt":"2020-07-04T16:56:53","slug":"faq","status":"publish","type":"page","link":"https:\/\/wpdemo.kimarotec.net\/riro-taxi-theme\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_row_inner el_class=&#8221;container&#8221; css=&#8221;.vc_custom_1461511058417{padding-top: 50px !important;padding-bottom: 30px !important;}&#8221;][vc_column_inner][vc_column_text]<div class=\"text-center\">\n                    <h2  class=\"wow fadeInLeft animated\">FAQ<\/h2>\n                    <div class=\"title-line wow fadeInRight animated\"><\/div>\n                    <\/div> [\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row el_class=&#8221;container fqp-page&#8221; css=&#8221;.vc_custom_1461511505988{padding-bottom: 50px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_tta_accordion active_section=&#8221;0&#8243;][vc_tta_section title=&#8221;How To Book A Transfer&#8221; tab_id=&#8221;1461510208227-c158b435-a493&#8243;][vc_column_text]<\/p>\n<ol>\n<li>Specify the place of departure in the \u201cPick-up Location\u201d field, and your<\/li>\n<li>destination \u2013 in the \u201cDrop-off Location\u201d field.<\/li>\n<li>Enter your pick-up date and time.<\/li>\n<li>Click the button \u201cSearch\u201d. Choose the suitable transfer class and click \u201cBook\u201d to proceed to the booking.<\/li>\n<li>Select a car preference  based on the number of passengers.<\/li>\n<li>Fill in all the required passenger info in the booking form, make payment and you\u2019re done.<\/li>\n<\/ol>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can I Cancel My Order&#8221; tab_id=&#8221;1461510209087-3d709661-2964&#8243;][vc_column_text]Yes you can! You can cancel your order up to 24hrs before your scheduled pickup time for a full refund[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Get Refunds&#8221; tab_id=&#8221;1461510209655-e668f782-a044&#8243;][vc_column_text]Yes you can! You can cancel your order up to 24hrs before your scheduled pickup time for a full refund.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221; Will I be charged if my flight is delayed? &#8221; tab_id=&#8221;1593866918091-1285005c-94e5&#8243;][vc_column_text]No, we monitor flight times and arrive when you do.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221; What if I cannot locate my driver?&#8221; tab_id=&#8221;1593866950275-ca21d8f8-02b3&#8243;][vc_column_text]Call our 24hr support line on +33 (0) 20 0000 003, quoting your transfer order reference number or your name and our experienced staff will be able to assist.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_tta_accordion active_section=&#8221;1&#8243; collapsible_all=&#8221;true&#8221;][vc_tta_section title=&#8221;How Do I find My Driver&#8221; tab_id=&#8221;1461507298174-1f755ecb-1457&#8243;][vc_column_text]<\/p>\n<ol>\n<li>Important note: the driver will meet you with nameplate sign showing your first and last names, which you specified during the booking.<\/li>\n<li>If a pick-up place is an airport, our driver and airport representatives will be at the exit of arrivals area of the airport after you passed passport control and claimed baggage.<\/li>\n<li>If a pick-up place is a hotel, the driver will wait for you in the hotel lobby.<\/li>\n<\/ol>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Booking Successful?&#8221; tab_id=&#8221;1461507298429-946e1b69-1745&#8243;][vc_column_text]After you make your booking, you will receive a confirmation email with a voucher containing your booking number and all the details of your trip.<\/p>\n<p>If you have not received the email with the confirmation, please contact our bookings department by emailing or phone .[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221; Do you charge for Child Seat?&#8221; tab_id=&#8221;1461510136863-601ae6f4-0abf&#8221;][vc_column_text]oncerning the safety of children we do provide FREE Child seats on Estate, MPV-5, MPV7 &amp; MPV-8 vehicles. You must request on the booking. We provide 3 types of child seats Which are Infant seat 10-13KG 6-15 months, Child seat 9-18KG 9 months to 4 years &amp; booster seat 15\/25KG 4-11 Years.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_row_inner el_class=&#8221;container&#8221; css=&#8221;.vc_custom_1461511058417{padding-top: 50px !important;padding-bottom: 30px !important;}&#8221;][vc_column_inner][vc_column_text][\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row el_class=&#8221;container fqp-page&#8221; css=&#8221;.vc_custom_1461511505988{padding-bottom: 50px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_tta_accordion active_section=&#8221;0&#8243;][vc_tta_section title=&#8221;How To Book A Transfer&#8221; tab_id=&#8221;1461510208227-c158b435-a493&#8243;][vc_column_text] Specify the place of departure in the \u201cPick-up Location\u201d field, and your destination \u2013 in the \u201cDrop-off Location\u201d field. Enter your pick-up date and time. Click the button \u201cSearch\u201d. Choose the suitable transfer class and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-fullwidth.php","meta":{"footnotes":""},"class_list":["post-527","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Riro wordpress taxi theme<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/wpdemo.kimarotec.net\/riro-taxi-theme\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Riro wordpress taxi theme\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_row_inner el_class=&#8221;container&#8221; css=&#8221;.vc_custom_1461511058417{padding-top: 50px !important;padding-bottom: 30px !important;}&#8221;][vc_column_inner][vc_column_text][\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row el_class=&#8221;container fqp-page&#8221; css=&#8221;.vc_custom_1461511505988{padding-bottom: 50px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_tta_accordion active_section=&#8221;0&#8243;][vc_tta_section title=&#8221;How To Book A Transfer&#8221; tab_id=&#8221;1461510208227-c158b435-a493&#8243;][vc_column_text] Specify the place of departure in the \u201cPick-up Location\u201d field, and your destination \u2013 in the \u201cDrop-off Location\u201d field. 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