{"id":527,"date":"2016-04-07T13:08:49","date_gmt":"2016-04-07T13:08:49","guid":{"rendered":"http:\/\/localhost\/wp-vtc-theme\/?page_id=527"},"modified":"2020-07-04T12:49:48","modified_gmt":"2020-07-04T12:49:48","slug":"faq","status":"publish","type":"page","link":"https:\/\/wpdemo.kimarotec.net\/vtc-theme\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[vc_row][vc_column][vc_row_inner el_class=”container” css=”.vc_custom_1461511058417{padding-top: 50px !important;padding-bottom: 30px !important;}”][vc_column_inner][vc_column_text]

\n

FAQ Page<\/h2>\n
<\/div>\n <\/div> [\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row el_class=”container fqp-page” css=”.vc_custom_1461511505988{padding-bottom: 50px !important;}”][vc_column width=”1\/2″][vc_tta_accordion active_section=”0″][vc_tta_section title=”How To Book A Transfer” tab_id=”1461510208227-c158b435-a493″][vc_column_text]<\/p>\n
    \n
  1. Specify the place of departure in the \u201cPick-up Location\u201d field, and your<\/li>\n
  2. destination \u2013 in the \u201cDrop-off Location\u201d field.<\/li>\n
  3. Enter your pick-up date and time.<\/li>\n
  4. Click the button \u201cSearch\u201d. Choose the suitable transfer class and click \u201cBook\u201d to proceed to the booking.<\/li>\n
  5. Select a car preference\u00a0 based on the number of passengers.<\/li>\n
  6. Fill in all the required passenger info in the booking form, make payment and you\u2019re done.<\/li>\n<\/ol>\n

    [\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Can I Cancel My Order” tab_id=”1461510209087-3d709661-2964″][vc_column_text]Yes you can! You can cancel your order up to 24hrs before your scheduled pickup time for a full refund[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Get Refunds” tab_id=”1461510209655-e668f782-a044″][vc_column_text]Yes you can! You can cancel your order up to 24hrs before your scheduled pickup time for a full refund.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=” Will I be charged if my flight is delayed? ” tab_id=”1593866918091-1285005c-94e5″][vc_column_text]No, we monitor flight times and arrive when you do.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=” What if I cannot locate my driver?” tab_id=”1593866950275-ca21d8f8-02b3″][vc_column_text]Call our 24hr support line on +33 (0) 20 0000 003, quoting your transfer order reference number or your name and our experienced staff will be able to assist.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][vc_column width=”1\/2″][vc_tta_accordion active_section=”1″ collapsible_all=”true”][vc_tta_section title=”How Do I find My Driver” tab_id=”1461507298174-1f755ecb-1457″][vc_column_text]<\/p>\n

      \n
    1. Important note: the driver will meet you with nameplate sign showing your first and last names, which you specified during the booking.<\/li>\n
    2. If a pick-up place is an airport, our driver and airport representatives will be at the exit of arrivals area of the airport after you passed passport control and claimed baggage.<\/li>\n
    3. If a pick-up place is a hotel, the driver will wait for you in the hotel lobby.<\/li>\n<\/ol>\n

      [\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Booking Successful?” tab_id=”1461507298429-946e1b69-1745″][vc_column_text]After you make your booking, you will receive a confirmation email with a voucher containing your booking number and all the details of your trip.<\/p>\n

      If you have not received the email with the confirmation, please contact our bookings department by emailing or phone .[\/vc_column_text][\/vc_tta_section][vc_tta_section title=” Do you charge for Child Seat?” tab_id=”1461510136863-601ae6f4-0abf”][vc_column_text]oncerning the safety of children we do provide FREE Child seats on Estate, MPV-5, MPV7 & MPV-8 vehicles. You must request on the booking. We provide 3 types of child seats Which are Infant seat 10-13KG 6-15 months, Child seat 9-18KG 9 months to 4 years & booster seat 15\/25KG 4-11 Years.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

      [vc_row][vc_column][vc_row_inner el_class=”container” css=”.vc_custom_1461511058417{padding-top: 50px !important;padding-bottom: 30px !important;}”][vc_column_inner][vc_column_text][\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row el_class=”container fqp-page” css=”.vc_custom_1461511505988{padding-bottom: 50px !important;}”][vc_column width=”1\/2″][vc_tta_accordion active_section=”0″][vc_tta_section title=”How To Book A Transfer” tab_id=”1461510208227-c158b435-a493″][vc_column_text] Specify the place of departure in the \u201cPick-up Location\u201d field, and your destination \u2013 in the \u201cDrop-off Location\u201d field. Enter your pick-up date and time. Click the button \u201cSearch\u201d. Choose the suitable transfer class and […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-fullwidth.php","meta":{"footnotes":""},"class_list":["post-527","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/wpdemo.kimarotec.net\/vtc-theme\/wp-json\/wp\/v2\/pages\/527"}],"collection":[{"href":"https:\/\/wpdemo.kimarotec.net\/vtc-theme\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wpdemo.kimarotec.net\/vtc-theme\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wpdemo.kimarotec.net\/vtc-theme\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wpdemo.kimarotec.net\/vtc-theme\/wp-json\/wp\/v2\/comments?post=527"}],"version-history":[{"count":4,"href":"https:\/\/wpdemo.kimarotec.net\/vtc-theme\/wp-json\/wp\/v2\/pages\/527\/revisions"}],"predecessor-version":[{"id":1449,"href":"https:\/\/wpdemo.kimarotec.net\/vtc-theme\/wp-json\/wp\/v2\/pages\/527\/revisions\/1449"}],"wp:attachment":[{"href":"https:\/\/wpdemo.kimarotec.net\/vtc-theme\/wp-json\/wp\/v2\/media?parent=527"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}