{"id":941,"date":"2017-03-08T15:31:38","date_gmt":"2017-03-08T15:31:38","guid":{"rendered":"http:\/\/wpdemo.kimarotec.net\/vtc-theme\/?page_id=941"},"modified":"2020-07-04T12:55:52","modified_gmt":"2020-07-04T12:55:52","slug":"faq","status":"publish","type":"page","link":"https:\/\/wpdemo.kimarotec.net\/vtc-theme\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[vc_row][vc_column][vc_row_inner el_class=”container” css=”.vc_custom_1461511058417{padding-top: 50px !important;padding-bottom: 30px !important;}”][vc_column_inner][vc_column_text]

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FAQ<\/h2>\n
<\/div>\n <\/div> [\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row el_class=”container fqp-page” css=”.vc_custom_1461511505988{padding-bottom: 50px !important;}”][vc_column width=”1\/2″][vc_tta_accordion active_section=”0″][vc_tta_section title=”Comment r\u00e9server un transfert ?” tab_id=”1461510208227-c158b435-a493″][vc_column_text]<\/p>\n
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  1. Sp\u00e9cifiez le lieu de d\u00e9part dans le champ “Lieu de prise en charge” et votre<\/li>\n
  2. destination – dans le champ “Lieu de restitution”.<\/li>\n
  3. Entrez votre date et heure de prise en charge.<\/li>\n
  4. Cliquez sur le bouton “Rechercher”. Choisissez la classe de transfert appropri\u00e9e et cliquez sur \u00abR\u00e9server\u00bb pour proc\u00e9der \u00e0 la r\u00e9servation.<\/li>\n
  5. S\u00e9lectionnez une pr\u00e9f\u00e9rence de voiture en fonction du nombre de passagers.<\/li>\n
  6. Remplissez toutes les informations passagers requises dans le formulaire de r\u00e9servation, effectuez le paiement et vous avez termin\u00e9.<\/li>\n<\/ol>\n

    [\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Puis-je annuler ma r\u00e9servation ?” tab_id=”1461510209087-3d709661-2964″][vc_column_text]Yes you can! You can cancel your order up to 24hrs before your scheduled pickup time for a full refund[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Obtenez des remboursements?” tab_id=”1461510209655-e668f782-a044″][vc_column_text]Yes you can! You can cancel your order up to 24hrs before your scheduled pickup time for a full refund.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Serai-je factur\u00e9 si mon vol est retard\u00e9?” tab_id=”1593866918091-1285005c-94e5″][vc_column_text]No, we monitor flight times and arrive when you do.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Et si je n’arrive pas \u00e0 localiser mon chauffeur?” tab_id=”1593866950275-ca21d8f8-02b3″][vc_column_text]Call our 24hr support line on +33 (0) 20 0000 003, quoting your transfer order reference number or your name and our experienced staff will be able to assist.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][vc_column width=”1\/2″][vc_tta_accordion active_section=”1″ collapsible_all=”true”][vc_tta_section title=”Comment trouver mon chauffeur ?” tab_id=”1461507298174-1f755ecb-1457″][vc_column_text]<\/p>\n

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    1. Important note: the driver will meet you with nameplate sign showing your first and last names, which you specified during the booking.<\/li>\n
    2. If a pick-up place is an airport, our driver and airport representatives will be at the exit of arrivals area of the airport after you passed passport control and claimed baggage.<\/li>\n
    3. If a pick-up place is a hotel, the driver will wait for you in the hotel lobby.<\/li>\n<\/ol>\n

      [\/vc_column_text][\/vc_tta_section][vc_tta_section title=”R\u00e9servation r\u00e9ussie et confirmation?” tab_id=”1461507298429-946e1b69-1745″][vc_column_text]After you make your booking, you will receive a confirmation email with a voucher containing your booking number and all the details of your trip.<\/p>\n

      If you have not received the email with the confirmation, please contact our bookings department by emailing or phone .[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Faites-vous payer le si\u00e8ge enfant?” tab_id=”1461510136863-601ae6f4-0abf”][vc_column_text]oncerning the safety of children we do provide FREE Child seats on Estate, MPV-5, MPV7 & MPV-8 vehicles. You must request on the booking. We provide 3 types of child seats Which are Infant seat 10-13KG 6-15 months, Child seat 9-18KG 9 months to 4 years & booster seat 15\/25KG 4-11 Years.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

      [vc_row][vc_column][vc_row_inner el_class=”container” css=”.vc_custom_1461511058417{padding-top: 50px !important;padding-bottom: 30px !important;}”][vc_column_inner][vc_column_text][\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row el_class=”container fqp-page” css=”.vc_custom_1461511505988{padding-bottom: 50px !important;}”][vc_column width=”1\/2″][vc_tta_accordion active_section=”0″][vc_tta_section title=”Comment r\u00e9server un transfert ?” tab_id=”1461510208227-c158b435-a493″][vc_column_text] Sp\u00e9cifiez le lieu de d\u00e9part dans le champ “Lieu de prise en charge” et votre destination – dans le champ “Lieu de restitution”. Entrez votre date et heure de prise en charge. Cliquez sur le […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-fullwidth.php","meta":{"footnotes":""},"class_list":["post-941","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/wpdemo.kimarotec.net\/vtc-theme\/wp-json\/wp\/v2\/pages\/941"}],"collection":[{"href":"https:\/\/wpdemo.kimarotec.net\/vtc-theme\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wpdemo.kimarotec.net\/vtc-theme\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wpdemo.kimarotec.net\/vtc-theme\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wpdemo.kimarotec.net\/vtc-theme\/wp-json\/wp\/v2\/comments?post=941"}],"version-history":[{"count":4,"href":"https:\/\/wpdemo.kimarotec.net\/vtc-theme\/wp-json\/wp\/v2\/pages\/941\/revisions"}],"predecessor-version":[{"id":1455,"href":"https:\/\/wpdemo.kimarotec.net\/vtc-theme\/wp-json\/wp\/v2\/pages\/941\/revisions\/1455"}],"wp:attachment":[{"href":"https:\/\/wpdemo.kimarotec.net\/vtc-theme\/wp-json\/wp\/v2\/media?parent=941"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}